Melia Casa Maya Cancun | All-Inclusive Beach Resort with Water Park

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Key details

Overview & Features

Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancun, 77500

Steps from Playa Langosta

Great

8.0

/10

4.0

Loved by Hotel Casa Maya guests

Spacious rooms

Pristine beach

Attentive staff

Fun activities

Excellent service

"The beach has white powdery sand and was always really clean and great waterpark in the hotel too!"

CM4London from United Kingdom

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"The water park and outdoor activities are awesome and definitely worth it."

Curtis C

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"This is an amazing resort in one of the best locations of the Cancun Hotel Zone with a beautiful large beach front."

Stefan Sicking from Canada

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4-star beachfront family hotel in Cancun

Amenities

The hotel offers over 2391.98 yd2 of white sandy beach alongside the turquoise waters of the Mexican Caribbean. Guests can enjoy the Chaac Water Park, known for its exhilarating water slides and interactive kids' area. Two heated pools and outdoor hydromassage tubs provide relaxation options for families.

Rooms

Room options range from Standard Suites with 427 ft2 to spacious Junior Suites measuring 882.43 ft2, accommodating families comfortably. Each room includes amenities such as a dressing room, private bathroom, and a fully equipped kitchen in the Junior Suite. Guests will find the rooms provide exclusive views of Cancun's beautiful coral reef.

Location

Located in the Hotel Zone of Cancun, the hotel is close to notable restaurants, nightlife, golf courses, and shopping centers. This exceptional location offers easy access to famous destinations such as archaeological sites and mystical cenotes. Visitors can explore a variety of activities available in Cancun.

Family-Friendly Attractions

Interactive areas at the hotel are specifically designed for children, ensuring a safe and entertaining environment. The daily activity program includes games like water volleyball and a children's spa service. Parents benefit from tailored proposals for family groups and special celebrations.

Dining

The hotel presents multiple dining options, including La Veranda Restaurant with à la carte service and a buffet breakfast. Brisas Restaurant specializes in Mexican and seafood dishes, while the Coco Loco Snack Bar provides refreshing drinks and snacks on the beach. Guests enjoy waiter service right on the beach for added convenience.

Highlights

Location: heart of Cancun's Hotel Zone

Rooms: Standard and Junior Suites available

Dining: La Veranda and Brisas Restaurant

Family: daily activity program for kids

“Melia Casa Maya Cancun distinguishes itself as a family-focused all-inclusive, placing emphasis on a tailored experience over sheer scale. The resort's water park and beachfront location are clear advantages for those traveling with children, while multiple dining options and spacious rooms address practical needs. In my view, the consistent praise for attentive service suggests a staff genuinely invested in guest satisfaction, enhancing the overall appeal.”

Edward HayesEditor-in-Chief at Beachresort

Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation

Melia Room Ocean View Balcony
2 persons
48 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Melia Room Ocean View
2 persons
41 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
The Level Room Ocean View
2 persons
41 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

Facilities: Great

8.3/10Review score

General

Smoking allowed in designated areas
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Water sports
Tennis court

Services

Room service
Housekeeping

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Children

Children's pool
Water slides

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Spa lounge
Public Bath

Room features

Air conditioning
Sitting area
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

Melia Casa Maya Cancun All Inclusive offers a delightful culinary landscape that celebrates local flavors and international staples. With a beachfront location and a vibrant atmosphere, guests are invited to indulge in varied dining experiences that promise to satisfy every palate.

La Veranda
International buffet
Ambiance
Lively and welcoming, La Veranda features an expansive dining area that opens to beautiful views, making it a perfect spot for casual family meals.
Key Offerings
The breakfast buffet is a feast for the senses, showcasing everything from traditional eggs and fresh fruits to comforting mashed potatoes and flavorful salsas.
Reservation
Not needed
Breakfast and dinner; specific hours vary.
Las Brisas Restaurant
Mexican and international cuisine
Ambiance
Casual yet vibrant, Las Brisas provides a warm setting for enjoying meals with family and friends, complemented by stunning views of the ocean.
Key Offerings
A diverse menu featuring authentic Mexican specialties, fresh seafood dishes, and familiar international favorites, perfect for any craving.
Reservation
Not needed
Lunch and dinner; specific hours vary.

Location

Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancun, 77500

Explore Cancun

Scenic Tower Cancun

13 minutes' walk

Observation tower offering panoramic views of Cancun. Unique experience includes a revolving deck for unmatched sightseeing.

Galeon Capitan Hook

11 minutes' walk

Pirate ship dinner cruise with entertainment and a stunning sunset view of Cancun. Memorable experience for families and couples.

Float Fun Cancun

2 minutes walking

Floating water park featuring inflatable attractions. Ideal for thrill-seekers looking for fun activities suitable for all ages.

Interactive Aquarium

10 minutes' drive

Aquarium showcasing diverse marine life with interactive exhibits. Special programs allow for hands-on experiences with sea creatures.

Bungee in Cancun

15 minutes' walk

Thrilling bungee experience for adrenaline seekers. Reservations recommended for this ultimate adventure above Cancun's skyline.

Chill at Playa Langosta

4 minutes' walk

Relaxing beach perfect for sunbathing and swimming. Family-friendly environment with nearby amenities and beautiful scenery.

Cocoa Grill & Seafood Restaurante

11 minutes' walk

Cozy spot offering fresh seafood and traditional Mexican dishes. Outdoor seating enhances the experience with lovely views.

The Ocean Spa Beach

10 minutes' drive

Casual beachside restaurant offering a variety of international dishes. Known for fresh ingredients and relaxing atmosphere.

Coco Bongo

40 minutes' walk

Famous nightclub renowned for outstanding performances and lively atmosphere. All-ages shows make it suitable for various guests.

The City Nightclub

40 minutes' walk

Massive nightclub featuring top DJs and vibrant dance floors. Ideal for those looking to enjoy Cancun's nightlife scene.

Getting around beach destinations

City Centre
Cancun 11 min · 4.5 mi
Airports
Isla Mujeres (ISJ) 33 min · 13.7 mi
Cancun (CUN) 35 min · 14.1 mi

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Property information and rules

Check-in

from 14:59-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Casa Maya guests are invited to a full breakfast served for free.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

258

Guest Ratings & Coastal Resort Reviews

See What Past Guests Had to Say About Their Stay

Review score

Based on 1209 verified reviews

8.7 /10

Great

83 %

Recommend

Breakfast

5.6/10

Cleanliness

8.7/10

Comfort

8.7/10

Facilities

8.3/10

Free WiFi

9.1/10

Location

8.7/10

Paid Wi-Fi

8.1/10

Staff

8.4/10

Value for money

7.9/10

Pros

Beach location

Breakfast buffet

Clean pools

Friendly employees

Cons

Outdated rooms

Room noise

Rusty fixtures

based on 1999 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Hotel Casa Maya

Is it permitted to smoke on the balconies of the hotel?

18 November 2024

Smoking is not allowed on the hotel balconies.

Can I access wifi in the studio apartment?

22 December 2024

All rooms, including the studio apartment, are equipped with wifi service.

Is there an airport shuttle service available, and how do I book it?

27 February 2025

Shuttle service to and from the airport is provided for a fee of 80 USD for a round trip, covering up to 8 passengers. It should be booked directly with the hotel at least 72 hours prior to arrival.

Is the gym currently operational?

15 April 2025

The gym is closed due to hygiene measures and will remain so for the time being.

Can I drink tap water at the hotel?

12 June 2025

It is generally advised not to drink tap water in Mexico; it is best to purchase bottled water.

Is it possible to use a passport if my ID has expired at the time of check-in?

30 July 2025

Yes, a passport can be used for identification during check-in if your ID has expired.

Which airport should I fly into to reach the hotel from New York?

8 August 2025

Travelers should fly into Cancun International Airport (CUN) to reach the hotel.