Is it permitted to smoke on the balconies of the hotel?
18 November 2024
Smoking is not allowed on the hotel balconies.
75 photos
MELIA CASA MAYA, Cancun
360US$
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Key details
Overview & Features
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
- Steps from Playa Langosta
Great
8.0
4.1
Loved by Melia Casa Maya guests
"The beach has white powdery sand and was always really clean and great waterpark in the hotel too!"
"The water park and outdoor activities are awesome and definitely worth it."
"This is an amazing resort in one of the best locations of the Cancun Hotel Zone with a beautiful large beach front."
Amenities
The hotel offers over 2391.98 yd² of white sandy beach alongside the turquoise waters of the Mexican Caribbean. Guests can enjoy the
Rooms
Room options range from
Location
Located in the Hotel Zone of Cancun, the hotel is close to notable restaurants, nightlife, golf courses, and shopping centers. This exceptional location offers easy access to famous destinations such as archaeological sites and mystical cenotes. Visitors can explore a variety of activities available in Cancun.
Family-Friendly Attractions
Interactive areas at the hotel are specifically designed for children, ensuring a safe and entertaining environment. The
Dining
The hotel presents multiple dining options, including
Highlights
Location: heart of Cancun's Hotel Zone
Rooms: Standard and Junior Suites available
Dining: La Veranda and Brisas Restaurant
Family: daily activity program for kids
“Melia Casa Maya Cancun distinguishes itself as a family-focused all-inclusive, placing emphasis on a tailored experience over sheer scale. The resort's water park and beachfront location are clear advantages for those traveling with children, while multiple dining options and spacious rooms address practical needs. In my view, the consistent praise for attentive service suggests a staff genuinely invested in guest satisfaction, enhancing the overall appeal.”
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Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Melia Suite Ocean View
2 persons
875 sq. feet
1 King-size bed
Ocean view
Shower
Balcony
room details
The Level Suite Ocean View
2 persons
875 sq. feet
1 King-size bed
Ocean view
Shower
Coffee machine
room details
Melia Room Ocean View
2 persons
445 sq. feet
1 King-size bed
Ocean view
Shower
Air conditioning
room details
The Level Room Ocean View
2 persons
445 sq. feet
1 King-size bed
Ocean view
Shower
Coffee machine
room details
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Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Private beach
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Housekeeping
- Laundry
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
Children
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Pool with view
- Shallow end
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
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Dining Onsite
Melia Casa Maya Cancun All Inclusive offers a delightful culinary landscape that celebrates local flavors and international staples. With a beachfront location and a vibrant atmosphere, guests are invited to indulge in varied dining experiences that promise to satisfy every palate.
Location & Nearby Attractions
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Scenic Tower Cancun
3500 ft
Church
Parroquia de Cristo Resucitado
1.0
mi
Landmark
Galeon Capitan Hook
3000 ft
Harbour
Aquatours Cancun
3500 ft
Landmark
Bungee in Cancun
3800 ft
Landmark
Playa Tortuga Ferry Terminal
3900 ft
Beach
Playa Tortugas
1.1
mi
Landmark
Sail Away Cancun
3900 ft
Landmark
Cancun Convention Center
2.1
mi
Landmark
El Eden Ecological Reserve
1.6
mi
Beach
Playa Las Perlas
1.7
mi
Landmark
Andiani Travel Group
1.6
mi
Landmark
Monumento a los Ninos Heroes
1.6
mi
Night club
Coco Bongo
2.2
mi
Landmark
Club De Playa
1.9
mi
Night club
The City Nightclub
2.2
mi
Night club
Palazzo
2.3
mi
Night club
Mandala Nightclub
2.1
mi
Gallery
Galeria Balance Cancun
2.0
mi
Night club
Daddy'O
2.2
mi
Beach
Chac Mool Beach
2.2
mi
Market
Mercado 28
3.8
mi
Landmark
Malecon Tajamar
2.3
mi
Landmark
Museo de Arte Popular Mexicano
2.3
mi
Beach
Playa Forum
2.2
mi
Beach
Mandala Beach Club
2.2
mi
Night club
Barezzito Puerto Cancun
2.2
mi
Nearby
Beach
Playa Langosta
900 ft
Blvd. Kukulkan 5. 5 Playa Langosta
Float Fun Cancun
400 ft
Blvd. Kukulcan Km. 4.5
Jardin del arte
1900 ft
Restaurants
Cocoa Grill & Seafood Restaurante
2800 ft
Blvd. Kukulcan Km 4.5 En Grand Oasis
Explore Cancun
Explore Cancun
Getting around beach destinations
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Melia Casa Maya guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
258
Guest Ratings & Coastal Resort Reviews
See What Past Guests Had to Say About Their Stay
Pros
Beach location
Breakfast buffet
Clean pools
Friendly employees
Cons
Outdated rooms
Room noise
Rusty fixtures
Guest reviews
Open reviewsQuestions of the users
About Melia Casa Maya
Can I access wifi in the studio apartment?
22 December 2024
All rooms, including the studio apartment, are equipped with wifi service.
What measures are in place for COVID-19 safety? Are the pool and beach open?
5 January 2025
Current hygiene protocols are in effect, and the pool and beach areas are open. Masks are required in enclosed hotel areas. All-inclusive packages can be requested upon arrival.
Is there an airport shuttle service available, and how do I book it?
27 February 2025
Shuttle service to and from the airport is provided for a fee of 80 USD for a round trip, covering up to 8 passengers. It should be booked directly with the hotel at least 72 hours prior to arrival.
Are COVID tests available at the hotel for travelers returning to the United States?
11 March 2025
Yes, in partnership with Amerimed Hospital, the hotel offers PCR and Antigen tests at a special price for guests.
Is the gym currently operational?
15 April 2025
The gym is closed due to hygiene measures and will remain so for the time being.
What are the costs for COVID testing at the hotel?
25 May 2025
PCR tests are priced at 2,000 MXN per person while Antigen tests cost 500 MXN per person.
Can I drink tap water at the hotel?
12 June 2025
It is generally advised not to drink tap water in Mexico; it is best to purchase bottled water.
Is it possible to use a passport if my ID has expired at the time of check-in?
30 July 2025
Yes, a passport can be used for identification during check-in if your ID has expired.
Which airport should I fly into to reach the hotel from New York?
8 August 2025
Travelers should fly into Cancun International Airport (CUN) to reach the hotel.Next best alternative
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